Mary McKenna is a maverick. She is a travel boss who has never sold a holiday.
Read MoreI’ve spent the last week traveling around our wonderful island. While it was great fun, parts of it were really stressful.
That stress was entirely down to the friction created by Covid. Wherever friction exists in a consumer journey, there are lots of opportunities for smart entrepreneurs.
I break down 5 areas you can get ideas from this week.
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